În perioada 01.08.2022 - 14.08.2022, echipa Cristea Lumânări va fi plecată în concediu. Ultima comandă o preluăm pe data de 28.07
Comenzile vor fi preluate incepând cu 15.08.2022.

TERMS AND CONDITIONS

This document, through its content, is made available to third party users. Regulation on the terms and conditions of use of the site www.cristealumanari.ro.

The website www.cristealumanari.ro is operated by the company S.C. Cris Lum Sib S.R.L., headquartered in Str. Carpathians, Nr. 5, Sibiu, Sibiu county, Unique Registration Code 41434473, registered in the Trade Register with number J32 / 1483/2019. Use of the website (including access to, navigation and purchase of products on this site) constitutes an implied agreement to comply with the terms and conditions set forth in this document with all effects and consequences arising therefrom.

All materials posted on this website, and the website itself, are protected by copyright, trademark and / or other intellectual property rights. These materials belong to the company S.C. Cris Lum Sib S.R.L. they may be used, with the permission of their owners, only for non-commercial purposes. The term materials refers to: photos, images, illustrations, texts, videos, audio clips, drawings, logos, trademarks and other materials contained in this site, as well as the software used in the design and development of the website. All rights reserved worldwide.

Our name, logo and trademark and all other related trademarks, whether registered or not, are trademarks or service marks of S.C. Cris Lum Sib S.R.L. from Romania

The materials contained in this site are displayed for informational and promotional purposes only. This site is for private, personal and non-commercial use only. Downloading or copying materials from this site is permitted for personal, non-commercial use only. Reproduction (except for personal, non-commercial use), publication, transmission, distribution, display, deletion, addition, modification, creation of derivative works, sale or participation in the sale of any material in the content of this site, any related software is not permitted. Any other use of the materials on this website, including reproduction for purposes other than personal, non-commercial, modification, distribution or republishing, without the prior written consent of S.C. Cris Lum Sib S.R.L., is strictly forbidden!

PRIVACY POLICY

S.C. Cris Lum Sib S.R.L. respects the confidentiality of customer data and undertakes not to transmit the personal data of customers or users of the website to third parties (individuals or legal entities), not to market them, not to offer them free of charge, not to engage in data exchanges with third parties or other users of the website www.cristealumanari.ro. The personal data of customers and users will be used only for the purpose for which they were entered, for commercial information about the services offered by us and for statistical purposes necessary for our store.

Information note on personal data protection: According to Law no. 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data and Law no. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector, our company has the obligation to manage safely and only for the specified purposes, the personal data that customers or users provide. Any information that is sent through the contact forms will be used taking into account the right to confidentiality.

COLLECTION AND USE OF INFORMATION

S.C. Cris Lum Sib S.R.L. is the sole owner of the information collected from this site. We will not sell, share or rent the information to third parties in any way other than as disclosed through this disclaimer. Our company collects information from our users from various sources found on this site.

EMAIL ALERTS

The site www.cristealumanari.ro restricts access to online content. To access this content, a user must complete a registration form. During the registration process the user will be asked to provide contact details (such as name or email address). In the case of websites where access to online content is conditioned by the subscription process, the registration form will contain detailed information about the subscriber, used to identify and complete that subscriber's account.

REGISTRATION

If a user wishes to subscribe to alerts, updates or the latest offers from our company, we will request contact information such as name and email address. All alerts offer the possibility to unsubscribe online. In some cases, the user is asked for optional demographic information of personal interest, used to create the most relevant content possible.

COOKIES

The website www.cristealumanari.ro uses cookies - Cookies represent data stored on the user's hard drive containing information about the user. The use of the cookie mechanism is an advantage for the benefit of visitors. For example, by entering a cookie on the website www.cristealumanari.ro, it will be enough for a user to authenticate on the website once with the password chosen for registration, thus gaining time while browsing our page. If the user refuses a cookie, he can still use our website. Cookies help us track and segment the interests of our users to enhance the experience of visiting our website.

ORDERS

For orders we request information from users through our order forms. In the order form, users must fill in contact information (eg name and address for delivery) and financial information (eg credit card number, expiration date). This information is used for payment and to honor customer orders. If we encounter a problem with the order processing, the contact information will be used to contact the user. All online transactions are processed using SSL encryption mode.

LINKS

This website contains links to other websites. Please be aware that we are not responsible for the privacy policy adopted by other websites. We encourage our users to be careful when leaving our website and to read the records on this information for each site that collects personal information. This act applies only to the information collected from this site.

SECURITY

This website takes all security measures to protect the personal information of our users. When filling in personal data on our website, the information will be protected both offline and online. If there are subscription forms to our newsletter and / or order form for which you must enter personal data (for example, credit card number), this type of information will be encrypted and protected by the best software system. encryption - SSL.

All personal information will be processed through secure pages, marked with a padlock symbol, located to the left of the web address. We use the SSL encryption system to protect sensitive information online, but our efforts are aimed at protecting this type of information both offline and offline.

SPECIAL OFFERS

Our users will occasionally receive information about products, services, the latest special offers and / or articles about our products.

ANNOUNCEMENT OF CHANGES

If a user's identifying information changes (such as a zip code) or if a user wishes to opt out of our services, we will take care to correct, update or delete those personal data that have been entrusted to us by the user. This can be done either from the registration page or via an email sent to us. If we decide to change our company policy, we will post these changes on our homepage so that our users are always informed about the information we collect, how we use it and under what circumstances, if any, we make it public. If we decide to use personal information for purposes other than those presented at the time it was registered, we will notify users via email. Users may or may not agree to the use of the information for other purposes. We will use the information in accordance with the policy under which it was collected.

UNSUBSCRIBE OPTION

Users have the option to unsubscribe when they no longer wish to receive our newsletter / alert / or offer using the unsubscribe link contained in the email or online.

DISTRIBUTION AND USE OF INFORMATION

The personal information made available on the website www.cristealumanari.ro in order to receive or use some services are protected under Law 677/2001. We will not distribute, sell or rent in any way the information of the persons included in our databases except with your consent or at the summons of a court.

WARRANTIES

Our company declares that the products sold through the website www.cristealumanari.ro are qualitatively appropriate for the purpose for which these products are intended. The warranty period for accessories is 30 days. During this period, the buyer benefits from the repair or replacement of products that have manufacturing defects. In order to benefit from the product warranty, the buyer undertakes to comply with all instructions for use and maintenance provided by the manufacturer. For more information about the possibility of repairing the products purchased from our online store, please send an email to ciprian.cristea@yahoo.com

PRODUCT DELIVERY AND ONLINE PURCHASE

The processing of orders on this online store will be done only for customers in Romania. We do not make deliveries outside the established area. Orders can be placed on the website by people who have reached the age of 18 until the day the order is placed and who have accepted the terms and conditions imposed.

All information on our website is for informational purposes, it is not the subject of a Commercial Contract, until the moment of launching and confirming an order. After placing an order in our store, we will send you a notification email regarding the receipt of your order.

The acceptance of the order will be notified to you by email in the form of Order Confirmation. The contract between our company and the buyer becomes valid at the time of sending the Order Confirmation and refers strictly to the confirmed Products. Our company does not consider an unconfirmed order as having the value of a contract.

The contract is considered concluded at the time of sending to the buyer the email containing the Order Confirmation. Please check the content of the order confirmation and notify any errors discovered at our email address ciprian.cristea@yahoo.com

All products displayed on the website www.cristealumanari.ro can be the subject of an order, but only within the available stock. Some colors may differ in color between the actual product and its image on the site. These differences may occur as a result of image processing. The prices displayed in our store are expressed in LEI and include VAT, but do not contain the transport value or refund fee, amounts that will be added to the total payment. We make every effort to ensure that the prices listed in our store are correct, but due to technical errors or malfunctions, there may be situations where the displayed price is not appropriate.

If errors occur and some products are posted at the wrong price, you will be contacted and will have the option to confirm the order at the correct price or cancel it. If you cannot be contacted, the order will be considered canceled and the refund procedure will be used.

We do not undertake to honor orders that have as object products whose price is wrong, and the mistake is noticeable, the price displayed not falling within our usual price scale. We reserve the right to change the price of the products posted on the site at any time. Regarding discount vouchers, these discounts do not combine with other promotions and do not apply to products already on sale.

THE PAYMENT

We accept RAMBURS payment of the package. Refund payment refers to the payment you make to the courier when you receive the package plus its shipping costs. We also have the CARD payment available, when you register the order.

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